Frequently Asked Questions
Everything you need to know about our handcrafted home essentials.
What materials are used in your home products?
We specialize in premium, industrial-grade materials including hand-forged iron, sustainable hardwoods, and tempered glass to ensure every piece lasts a lifetime.
How long does shipping take for heavy furniture items?
Standard shipping typically takes 5-10 business days. For oversized items or custom blacksmithing work, please allow up to 3 weeks for specialized freight delivery.
Do you offer a warranty on your hardware and decor?
Yes, all Blacksmith products come with a 5-year structural warranty. We stand by the craftsmanship of our forge and will replace any item with manufacturing defects.
Can I return an item if it doesn't fit my space?
We offer a 30-day return policy for all standard catalog items. Please note that custom-made or bespoke forged orders are non-refundable unless damaged during transit.
How should I maintain my wrought iron products?
To prevent oxidation, we recommend wiping your ironware with a soft, dry cloth. For outdoor items, a light coat of high-quality wax once a year will maintain the protective finish.
Do you accept international orders?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and import duties are calculated automatically at checkout.